Urangan Medical Centre

Services We Provide

Additional Services We Provide

Family Planning with Women’s Health

Men’s Health – Including Impotency & Prostate Investigation

Full Time Practice Nurses & Doctors

SURGERY

APPOINTMENTS – The practice runs an appointment system. Appointments can be made in person or by telephoning the surgery or online . Urgent problems will be dealt with promptly. Patients who have multiple or complicated problems should ask for a long appointment. As it is impossible to tell when emergencies will arise, the doctors sometimes cannot adhere to the appointment schedule. Patients should feel free to contact the surgery prior to appointment to check if things are running on time. We Request that routine appointments are made early and that early notification is given of cancellations. Should you miss your appointment without cancelling, it will be recorded on your records.

OUT OF SURGERY VISITS – If patients feel too ill to attend the surgery they can be visited at home provided that

They are regular patients of the practice. Elderly and frail. They live within 15 kilometres of the surgery.

Home visits are usually done in the evening, after the surgery has closed. Alternative arrangements can be made for urgent matters.

WHEELCHAIR ACCESS

Close access available at the front of the surgery and driveway.

RESULTS OF INVESTIGATIONS

At the time investigations are ordered arrangements will be made for results to be communicated. Patients will be called to come in on the same day if results are urgent.

RECALL AND REMINDER SYSTEM

We have in place a system whereby the patients are notified by mail if they are required to make appointments for overdue pap smears or vaccinations.

NEW PATIENTS

All the doctors believe the first appointment is most crucial in obtaining full medical history, height, weight and urine tests. Each new patient appointment takes at least 10 minutes if not longer.

PATIENTS RECORDS

Patients may sign a medical release form which allows the Practice to obtain their health records from their previous doctors. Patients who wish to have their records available for all G.P.’s and hospital all over Australia will now be able to do so via ehealth record. You will need to register on the website www.ehealth.gov.au and obtain your individual healthcare identifier (IHI) and pass on to your doctor.

AFTER HOURS SERVICE

are provided for urgent medical problems. For general medical advice, you may call the GP Helpline on 1800 022 222. We provide 24 hour care. The after hours work is shared with a number of other general practitioners. After hours, the surgery phone (4128 9017) has a recorded message which contains the contact details of the “on call doctor” All the doctors participate in after hours roster.

SCRIPTS

will only be issued by making an appointment for a consultation.

FEES

It must be noted that some services provided by Urangan Medical Centre do not attract a Medicare rebate. Examples of such services are Insurance medicals and pre-employment medicals. You are requested to settle accounts at the time of consultation. Cash, MasterCard, visa card are accepted. Cheques from regular clients will be accepted. Overseas visitors without Medicare cards will be charged $132.00.

TELEPHONE CALLS

The doctors will take telephone calls from regular clients of the practice. However, most calls will need to be returned after the end of the working day, staff to be given some information as to the nature of the inquiry.

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Services We Provide

Acupuncture

Antenatal

Commercial Licence

Cryotherapy

ECG’s

Spirometry

Veteran Affairs Medicals

Paediatrics

Nursing Home Visits

Minor Surgery