APPOINTMENTS – The practice runs an appointment system. Appointments can be made in person or by telephoning the surgery or online . Urgent problems will be dealt with promptly. Patients who have multiple or complicated problems should ask for a long appointment. As it is impossible to tell when emergencies will arise, the doctors sometimes cannot adhere to the appointment schedule. Patients should feel free to contact the surgery prior to appointment to check if things are running on time. We Request that routine appointments are made early and that early notification is given of cancellations. Should you miss your appointment without cancelling, it will be recorded on your records.

OUT OF SURGERY VISITS – If patients feel too ill to attend the surgery they can be visited at home provided that

They are regular patients of the practice. Elderly and frail. They live within 15 kilometres of the surgery.

Home visits are usually done in the evening, after the surgery has closed. Alternative arrangements can be made for urgent matters.